WE ARE OPEN

CORONAVIRUS(COVID-19)
ESSENTIAL INFORMATION

updated 29th March 2020

INTOUCH HEALTH CO. WILL REMAIN OPEN, WE JUST HAVE A FEW CHANGES!

 

Our Osteopaths, Psychologist, Remedial Massage Therapists, Lactation Consultant and Naturopath will continue to do their part to take the pressure off the health care system and provide the highest quality care for our patients.

See below for the changes we have made for each of our services that will be in effect from Monday 30th March. 

PSYCHOLOGY

Our Psychologist, Christina D'Arcy, will now be providing her psychology consultations via Telehealth (video & phone consults) in line with government advice. This will also help us reduce the amount of people in the clinic, while still providing patients access to our psychology services while they self isolate.

NATUROPATHY

Our Naturopath, Charmaine Newmark, will be offering consultations via Telehealth (video consults). This will, again, help us reduce the amount of people in our clinic each day while allowing patients who are self isolating to continue to access Naturopathy Services. Charmaine will be offering Initial, Follow up and Immune Booster consultations for you and your family via Telehealth.

OSTEOPATHY

Our Osteopaths will continue to provide treatment to their patients at the clinic. They will continue to use additional hygiene precautions before, after and during your treatment, including the use of gloves and masks.

REMEDIAL MASSAGE

Our Remedial Massage therapists will continue to provide treatment to their patients at the clinic. They will continue to use additional hygiene precautions before, after and during your treatment to ensure that all surfaces remain clean and sanitised between each patient.

LACTATION SERVICES

Our International Board Certified Lactation Consultant (IBCLC), Natasha Lunn, will be offering her Lactation Services via Telehealth to ensure parents feel safe and secure with their new baby while still providing support for mum. 

WHAT WE NEED YOU TO DO!

 

For patients attending the clinic for treatment we have some new procedures that we need you to follow to ensure we keep you, and our practitioners as safe as possible, while following government recommendations.

To reduce the amount of people in the clinic at any one time, we ask that you

wait in your car or outside the clinic

until the time of your appointment. Reception will call you if your practitioner is running late. 

Our front door will remain open throughout the day to reduce the amount of surfaces being touched. Please

sanitise your hands

on the way in and out of the clinic. Practitioners will open the treatment room doors for you.

Where possible please

use tap and go

when making payment to avoid any unnecessary use of cash & cards. If required to use a pen, please place it in the used pens container when finished. Our reception staff will be wearing gloves when taking payments.

If you or someone you know is showing any

flu like symptoms

(sore throat, cough, runny nose, temperature) or has travelled recently please

do not attend the clinic.

Keep us safe and reschedule!

HOW DOES TELEHEALTH WORK AT INTOUCH?


 When you book your appointment, you will receive a confirmation email that contains a link. At the time of your consultation, simply click the link and you will be connected to your practitioner. You can use a desktop computer, laptop, tablet or phone for your consultation. It really is that easy!

If you have any questions at all about these temporary changes please call the clinic on 02 4648 3500

We know this tough time is temporary, we know we are in this fight together. We are still committed to assist where we can.

Shop 16, 1 Raintree Way

Mount Annan, 2567

T: 02 4648 3500

F: 02 4648 5200

E: admin@intouchosteo.com.au

 

Shop 16, 1 Raintree Way

Mount Annan, 2567

T: 02 4648 3500

F: 02 4648 5200

E: admin@intouchosteo.com.au

 

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